CruiseNewsCarnival Offers Compensation to Passengers on Delayed Cruise Ship

Carnival Offers Compensation to Passengers on Delayed Cruise Ship

Carnival Fantasy was delayed in Mobile, Alabama as the cruise line attempted to fix a technical issue that affected the ship’s maximum cruising speed.

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The cruise ship was scheduled to take a four night cruise to the Western Caribbean with a port stop in Cozumel, Mexico.  Due to the delay, the ship will no longer be able to make the port stop in Cozumel.

Passengers were given the choice of either getting off for a free refund, or staying on board and receive a 50% refund, $50 in onboard credit, and a 50% discount off a future cruise.  The cruise line asked authorities for special permission so the ship can take a cruise to nowhere since they will no longer be able to stop in a foreign port. The ship was given clearance for the special sailing and departed Mobile late last night.

A little over a year ago, cruise lines stopped sailing cruises to nowhere when they became aware that the cruises were in violation of U.S. laws.

Carnival Fantasy is scheduled to arrive back in Mobile on Monday morning.

Cruise Fever will continue to monitor the developments in Mobile and will have all updates when they become available.

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Ben Souza
Ben Souza
Ben is a world traveler who has visited 40+ countries, taken over 70 cruises. He is one of USA TODAY's experts for their 10Best Readers' Choice Awards. His writings have appeared and been cited in various media outlets such as Yahoo News, MSN, NPR, CNN, Fox, and ABC News. Ben currently resides in Cincinnati, Ohio. Follow Ben on Instagram. Visit Ben Souza on Linkedin. You may email Ben at [email protected].
CruiseNewsCarnival Offers Compensation to Passengers on Delayed Cruise Ship
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2 COMMENTS

  1. I tried… they don’t want to honor it. They are trying to say you get half of what you paid on the cruise as a credit towards your next cruise… so basically $100-300 depending on what you paid. That is NOT what we were told when they were enticing us to stay on the boat.

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