Royal Caribbean has delayed the departure of the Adventure of the Seas in San Juan, Puerto Rico for repairs to the ship’s fixipod propulsion unit. The cruise ship was originally scheduled to leave San Juan on Sunday, March 23.
The Adventure of the Seas began having problems last week which resulted with an oil leakage. The ship was delayed in St. Kitts so emergency repairs could be made.
Due to the length of the repairs and loss of speed from the propulsion problems, Royal Caribbean changed the itinerary of the cruise ship.
However, the cruise ship continued to have problems and limped back to San Juan. Repairs took longer than expected and the ship is now expected to leave port at 4:00 apm. on Tuesday. Passengers were allowed to get on the ship on Sunday after a delayed embarkation.
The vessel is scheduled to go into drydock on March 30 where full repairs will be made to the propulsion unit. According to the captain, “The fixipod has bearings that are shot. So they are removing the blades from the fixipod.”
Passengers on the current cruise will receive compensation for the shortened cruise. Passengers in balcony, oceanview, and inside staterooms will receive $250 in onboard credit. 3rd and 4th passengers in a stateroom will receive $75. Suite passengers will receive $500.
Cruise Fever will continue to monitor the problems with the Adventure of the Seas and will update this page if and when more information becomes available.
I, too, was on the March 16-23 cruise that was drastically altered. Not only did our original itinerary change but they ended up changing the revised itinerary! We crawled back to port only to be informed very late that we would not make our flights due to late arrival at port. We actually saw our plane, or what we thought to be our plane, fly overhead from the ship. Information was not very forthcoming nor were we offered assistance with free internet to book alternate flight arrangements. We had to have a relative in states book flights as well as hotel arrangements! I think RC should offer to pay all costs incurred due to their cruise ship mechanical problems. This was my 3rd cruise on RC but, sad to say, my last if they don’t resolve this dilemma in a more professional, expedited, financially fair manner. We too have incurred upwards of 1600 dollars in unexpected costs, not to mention we didn’t get promised itinerary.
I was on the ship when the problems began. We missed the two ports that we booked the cruise for. We arrived in port late and by the time we found out that we would miss our flights, all flights out of San Juan were already booked by RC for passengers who booked their flight through the cruise line. We had cruise insurance but have now found out that it covers only $500 per person. Our flights and overnight stay in San Juan cost us $1600. We’re not very happy with our experience!
I don’t think compensating passengers with an on-board credit is much of a deal. RC usually does better than that and I’m disappointed that they are taking the easy way out!
I am going on my very first cruise April 6 and I hope and pray by then all problems are solved.