What sets Carnival Cruise Line apart from everyone else? Here are two great perks that you will only receive when booking a cruise on a Carnival cruise ship.
Great Vacation Guarantee
Carnival Cruise Line offers the greatest guarantee by any vacation company on the planet. They are so confident that you will love your cruise, they are willing to refund your cruise fare (and then some) if you are not happy within the first 24 hours of embarkation.
If you’re not happy with any 3–14 day Carnival vacation you take to The Bahamas, the Caribbean, the Mexican Riviera, Bermuda, Canada/New England or Alaska, just let them know within 24 hours of your departure. Carnival will refund 100% of your fare and Guest Services will get you back to your home, free of charge with no hassles and no questions asked.
How does Carnival’s Great Vacation Guarantee work?
- You can change your mind for any reason within 24 hours of leaving the port of embarkation if you are not satisfied with the cruise experience.
- Guests Services on board will arrange complimentary transportation for the you to fly home or back to the port of embarkation, if the you drove.
- You will receive a refund equal to 100% of the cruise fare.
- If you rebook within one year, you will receive a $100 per stateroom onboard credit.
- View Cruise Deals on Carnival Cruise Line
Carnival will make all the arrangements and you will receive a full refund, airfare to return home, and an onboard credit to use on a future cruise. You will disembark at the first port of call and the cruise line will take care of ground transportation and hotel accommodations if they are needed.
In addition to the 100% cruise fare refund, Carnival will also refund the actual amount paid for government fees and taxes, VPP (Vacation Protection Plan), prepaid gratuities, unused pre-purchased services (The Fun Shops, Spa, etc.) and unused shore excursions.
Applies to U.S. and Canadian residents only. Due to a U.S. Government requirement, guests must be in possession of a valid passport to return to the U.S. by air from Canada, Mexico, Central and South America, the Caribbean, The Bahamas and Bermuda. Due to travel restrictions, the Great Vacation Guarantee will not apply to cruises visiting Cuba.
Credit When Prices Drop After Final Payment (Price Protection)
With Carnival’s Early Saver Program, you can get the lower price of your cruise if the price drops after you book. While most cruise lines only offer this up until final payment, Carnival’s Early Saver Program can get you the better price up until two days before your cruise.
If the price drops before final payment, your final payment price can be adjusted to show the new lower rate. If the price drops after final payment, Carnival will issue onboard credit equal to the difference in pricing for you to use on your cruise.
Getting these lower prices is not automatic. Carnival has the following listed on their website explaining the process that is required:
“In the unlikely event that you do find a lower Carnival-advertised rate after booking your cruise, we will honor it and adjust your cruise rate accordingly. Simply fill out the Price Protection Claim form and we’ll take care of the rest. If you booked your cruise with a travel agent and need to make a Price Protection Claim, simply contact your travel agent and they will submit it for you.”
Carnival’s Price Protection claim form can be found here.
Price Protection applies to Early Saver rates only. To submit a Price Protection request, you must fill out the form in the link above. Carnival Cruise Line will review your claim within two business days and if it meets the Price Protection requirements, you will have the choice of requesting an upgrade commensurate to the price differential (subject to availability), or Carnival will process a non-refundable onboard credit for the fare difference.
If a promotional onboard credit was included as part of your current fare please keep in mind that by adjusting to the lower fare the onboard credit will be forfeited. An email confirming the outcome of your request will be sent to you.