Carnival Cruise Line has altered the itinerary on one of their cruise ships due to an issue with the maximum cruising speed of the vessel.
Carnival Magic was scheduled to depart from Port Canaveral today on a seven night cruise to the Eastern Caribbean with port stops in Grand Turk, Amber Cove, San Juan, and St. Thomas. The cruise line has canceled the port stop in St. Thomas and will now just visit the other three ports.
Carnival Cruise Line is giving all passengers on Carnival Magic $50 in onboard credit for the canceled port stop. All guests who pre-purchased shore excursions in St. Thomas through the cruise line will receive a full refund. Additionally, port taxes and fees from St. Thomas will be refunded to passengers.
Also, since boarding didn’t start until 3:00 pm today, Carnival has given a $15 per person credit for lunch.
Carnival Cruise Line sent a letter to passengers notifying them of the itinerary change and the onboard credit that they will be receiving.
The letter apologized for the canceled port stop in St. Thomas and said that they are working on fixing the issue with the ship’s maximum cruising speed.
The new itinerary will be as follows:
- June 16 – Depart from Port Canaveral
- June 17 – Sea day
- June 18 – Sea day
- June 19 – San Juan, Puerto Rico
- June 20 – Amber Cove
- June 21 – Grand Turk
- June 22 – Sea day
- June 21 – Arrive back in Port Canaveral
I was on the carnival Magic that should’ve port in St. Thomas last week June 16. I understand carnival thinking they had to cut a port out because of engine failure, but not properly compensating the passengers that paid full price for the cruise they didn’t get is robbery. $50 compensation for skipping ST. Thomas was a slap in the face for inconvenience we went through. The passengers took the entire HIT$$$ for Carnival’s problems. I will never sail carnival again. That my promise to Carnival.
This was my family’s first cruise. Even though we had a good time we all wanted to go to st Thomas instead of Amber cove. The consensus on the ship was the same has ours from other passengers. When we docked in San Juan, I was so disgusted that I started to pack and was going to catch a flight to go home, but my family begged to continue on. I think the 50$ per person was cheap and since I had to spend over a hundred dollars to eat on the delay so that made the 15$ per person for 6 people cheap as well. I understand that carnival reserves the right to change the itinerary for the cruise but the extra layout of cash that I had to pay for the taxi service from Orlando to Port Canaveral ( since we stayed in Orlando for 4 days) and I did not give the cab company 24hrs notice for time change my losses will never be recouped. This was suppose to have been a dream vacation! I realize it was not carnivals fault but you have a chance to recoup your losses, I do not. I still have not seen st Thomas but maybe one of these years.
To whom it may concern:
First off I’m pretty upset over the Itinerary change and dropping St.Thomas but some things can’t be avoided.
I had plans of proposing marriage at Magen’s Bay to my girl friend and that’s out now so at a lost.I will figure something else out.
I do have a concern of not being notified of the itinerary change and having to find out through Facebook.
And I have a even bigger concern i’m hearing of only a $50 dollar each credit??
It should be way more considering Carnival will make to ton of $$ adding an additional day at see with lounges,casino,fun shops.ect…I’m requesting a much larger ship credit than this..I’m already 4,700 in the hole and have not even stepped of what I thought was going to me a memory event.Please consider a higher credit and advise.
FYI – This is now impacting the sailing leaving 6/23. They are saying the issue is still not fixed.