Heavy fog in the Tampa area that is scheduled to continue for the next few days has forced Royal Caribbean to cancel the February 23 sailing on Brilliance of the Seas. The cruise ship is being escorted by the U.S. Coast Guard back to the port.
The ship was originally scheduled to arrive back in Tampa on the morning of February 23. Due to the heavy fog, the ship stayed at sea delaying the sailing that has now been canceled.
Passengers who were booked on the February 23 sailing will receive a full refund and a 25% future cruise certificate. Refunds will be processed within the next 4-6 weeks and the future cruise certificates will be mailed to the passenger’s home address or travel agent. The certificate will be good for one year on any Royal Caribbean cruise ship.
Royal Caribbean gave the following statement concerning the February 23 sailing:
Due to foggy conditions that have delayed Brilliance of the Seas’ previous cruise – and are forecast to continue for the next few days — we have made a decision to cancel the February 23 sailing.
We understand that this was not what our guests were expecting, and not what we said last night, and we share in their disappointment.
Royal Caribbean International will provide each guest with a full refund of the cruise fare paid. Cruise fare refunds will automatically be processed back to original form of payment. Please allow four to six weeks for all transactions to be processed.
Royal Caribbean would also like to provide these guests with the opportunity to sail with us again. We will be providing each guest with a future cruise certificate for 25% of the cruise fare paid for their February 23, 2015, Brilliance of the Seas sailing. This certificate may be used for a future cruise on any Royal Caribbean ship within the next year. Future cruise certificates will be mailed to your home address or travel agent within six to eight weeks.
Again, we thank our guests for their ongoing patience and understanding throughout this unfortunate situation.
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