Cruise Tips Booking What We Say to Travel Agents, What They Hear and Why You...

What We Say to Travel Agents, What They Hear and Why You Should Care

The​ ​process​ ​seems​ ​simple​ ​enough​ ​when​ ​buying​ ​a​ ​cruise.​ ​​ ​Decide​ ​when​ ​and​ ​where​ ​we​ ​want​ ​to sail​ ​then​ ​call​ ​or​ ​click​ ​our​ ​way​ ​to​ ​travel​ ​happiness.​ ​Some​ ​travelers​ ​handle​ ​the​ ​booking​ ​process themselves​ ​from​ ​dreaming​ ​to​ ​doing​ ​with​ ​little​ ​help,​ ​especially​ ​when​ ​visiting​ ​a​ ​part​ ​of​ ​the​ ​world they​ ​have​ ​been​ ​to​ ​before.​ ​​ ​Others​ ​use​ ​a​ ​personal​ ​travel​ ​agent​ ​to​ ​make​ ​and​ ​maintain​ ​a​ ​cruise booking.​ ​Those​ ​savvy​ ​travelers​ ​are​ ​banking​ ​on​ ​the​ ​agent’s​ ​expertise​ ​being​ ​a​ ​helpful​ ​part​ ​of​ ​the deal​ ​both​ ​upfront​ ​and​ ​throughout​ ​the​ ​life​ ​of​ ​the​ ​reservation.​ ​​ ​That​ ​brings​ ​good​ ​reason​ ​to​ ​think about​ ​what​ ​we​ ​say​ ​to​ ​travel​ ​agents​ ​which​ ​can​ ​be​ ​quite​ ​a​ ​bit​ ​different​ ​than​ ​what​ ​they​ ​hear.

Motivated​ ​to​ ​make​ ​cruising​ ​dreams​ ​come​ ​true,​ ​if​ ​for​ ​no​ ​other​ ​reason​ ​than​ ​to​ ​secure​ ​our​ ​future cruise​ ​booking​ ​business,​ ​that​ ​agent​ ​considers​ ​our​ ​personal​ ​needs,​ ​budget​ ​and​ ​schedule.​ ​​ ​Still, the​ ​very​ ​best​ ​travel​ ​agent​ ​is​ ​only​ ​as​ ​good​ ​as​ ​the​ ​information​ ​they​ ​have​ ​to​ ​work​ ​with​ ​going​ ​into the​ ​process.

“I think I might want to go on a cruise. Whatcha got?”

This​ ​question​ ​comes​ ​from​ ​one​ ​of​ ​two​ ​people:​ ​​ ​Someone​ ​you​ ​live​ ​with​ ​that​ ​knows​ ​everything about​ ​you​ ​OR​ ​someone​ ​who​ ​has​ ​never​ ​been​ ​on​ ​a​ ​cruise​ ​before.​ ​​ ​Assuming​ ​the​ ​later​ ​of​ ​the​ ​two, a​ ​travel​ ​agent​ ​is​ ​likely​ ​to​ ​react​ ​predictably​ ​to​ ​someone​ ​calling​ ​in​ ​randomly​ ​for​ ​that​ ​information.

That​ ​agent​ ​will​ ​ask​ ​a​ ​series​ ​of​ ​questions​ ​aimed​ ​at​ ​discovering​ ​one​ ​of​ ​two​ ​likely​ ​outcomes:

  1. Identifying​ ​the​ ​caller​ ​as​ ​an​ ​inappropriate​ ​fit​ ​for​ ​what​ ​they​ ​do​ ​OR
  2. Piquing​ ​the​ ​agent’s​ ​interest​ ​at​ ​the​ ​thought​ ​of​ ​guiding​ ​someone​ ​new​ ​to​ ​cruising​ ​which supports​ ​a​ ​mission​ ​of​ ​building​ ​a​ ​long​ ​term​ ​business​ ​relationship​ ​with​ ​a​ ​travel professional.
Sponsored Links

Obviously,​ ​it’s​ ​the​ ​later​ ​of​ ​the​ ​two​ ​directions​ ​that​ ​we​ ​want,​ ​although​ ​knowing​ ​what​ ​sort​ ​of​ ​cruise travel​ ​an​ ​agent​ ​or​ ​agency​ ​specializes​ ​or​ ​avoids​ ​is​ ​important​ ​too.​ ​​ ​Ask​ ​an​ ​agent​ ​who​ ​focuses​ ​on long​ ​sailings​ ​for​ ​information​ ​on​ ​a​ ​3-night​ ​cruise​ ​and​ ​they​ ​might​ ​have​ ​less​ ​interest​ ​in​ ​booking​ ​it. This​ ​is​ ​just​ ​not​ ​what​ ​they​ ​do.​ ​​ ​Know​ ​this​ ​though:​ ​​ ​There​ ​is​ ​an​ ​agent​ ​that​ ​specializes​ ​in​ ​all​ ​sorts​ ​of cruises.​ ​​ ​You​ ​just​ ​need​ ​to​ ​find​ ​them.

Before​ ​asking​ ​​ ​​“I think I might want to go on a cruise. Whatcha got?” ​which​ ​totally​ ​nails​ ​you​ ​as​ ​a cruise​ ​rookie​,​ ​do​ ​some​ ​homework.​ ​​ ​Not​ ​much,​ ​just​ ​enough​ ​to​ ​have​ ​a​ ​general​ ​overview​ ​of​ ​what​ ​is being​ ​offered​ ​and​ ​general​ ​pricing.

The​ ​reason​ ​to​ ​care​ ​is​ ​simple:​ ​our​ ​investment​ ​of​ ​time​ ​will​ ​be​ ​rewarded​ ​with​ ​a​ ​productive conversation​ ​with​ ​a​ ​travel​ ​professional.​ ​​ ​That​ ​relationship​ ​can​ ​add​ ​up​ ​to​ ​big​ ​$​ ​savings​ ​up​ ​front​ ​at the​ ​time​ ​of​ ​booking​ ​and​ ​down​ ​the​ ​line​ ​if​ ​a​ ​better​ ​offer​ ​comes​ ​up​ ​later.​ ​Perhaps​ ​more​ ​importantly, the​ ​quality​ ​of​ ​our​ ​travel​ ​experience​ ​can​ ​be​ ​far​ ​higher​ ​when​ ​we​ ​communicate​ ​effectively​ ​with​ ​that agent.

Chris Owen shares frank, inside information about cruise vacations on ChrisCruises.com

Learn the cruise secrets most people don't know and cruise like a boss. Check out Intelligent Cruiser here for a better cruise vacation. (Sponsored)


Looking for the Best Cruise Deals?
Search Multiple Sites at Once
Instant Real Time Pricing
Search Now
Chris Owen
Writer – Chris Owen Chris Owen is a travel writer from Orlando Florida charged with sharing frank, inside information about cruise vacations with travelers. You can visit his website at ChrisCruises.com
Cruise Tips Booking What We Say to Travel Agents, What They Hear and Why You...

Follow Cruise Fever

415,830FansLike
91,286FollowersFollow
18,172FollowersFollow
5,183FollowersFollow
47,500SubscribersSubscribe
Sponsored Links

Recent Articles

634 Shares
Share634
Tweet
Pin
Email
Share