A Carnival Cruise Line ship is departing today on a modified Caribbean cruise that was altered due to an issue with the ship’s maximum cruising speed. The cruise ship will now arrive back in Galveston a day later than expected and several port stops have been changed.
Carnival Cruise Line sent out letters this week to guests who were booked today’s Carnival Vista sailing informing them of a change in ports and compensation for the changes.
The letter stated that the cruise ship is experiencing an issue affecting its maximum cruising speed. While Carnival’s technicians are working on the problem, the original itinerary needed to be changed to port stops in Costa Maya and Cozumel. The cruise will also have five sea days.
Carnival Cruise Line is offering passengers $200 in onboard credit for the current cruise. They will also receive a 50% future cruise credit for any Carnival cruise now through December 12, 2020.
Carnival Cruise Line is also giving passengers a reimbursement of up to $200 per person for any airfare related changes.
Carnival Vista was originally scheduled to visit Grand Cayman, Montego Bay, Jamaica, and Cozumel. Passengers who booked tours with Carnival in Grand Cayman and Montego Bay will receive a full refund for shore excursions in those ports.
Guests also had the option of canceling their cruise for a future cruise credit equal to the amount that they paid for their cruise. They will also receive a full refund for any shore excursions or purchases from the Fun Shop.
Carnival Vista is now scheduled to arrive back in Galveston, Texas next Sunday morning.