While several cruise lines have modified booking and cancellation policies due to recent coronavirus concerns, Viking Cruises has just added the most flexible cancellation policy yet.
Viking will now let you cancel up until 24 hours before your cruise for all guests who currently have a reservation with the cruise line and for all new reservations made through April 30, 2020.
This new temporary exception from Viking will let you postpone your cruise at any time up until 24 hours before the planned departure, without incurring any cancellation fees. You will be issued a voucher for future travel valid for 24 months, which can be used on any Viking cruise (river, ocean or expedition).
This temporary exception to Viking’s cancellation policy is as follows:
Notification of your intent to postpone your current cruise must be received as follows:
- If you have flights arranged by Viking, it must be received at least 24 hours prior to the time of flight’s departure.
- If you have arranged your own flights, it must be received at least 24 hours prior to the time of embarkation of the cruise or your hotel check-in, whichever is first.
Cancelled reservations will be reimbursed in the form of a Future Cruise Voucher in the amount of 100% of all funds paid to Viking.
Future Cruise Vouchers may be used toward any future river, ocean or expedition cruise with Viking and will be valid for 24 months from issuance.
If you have any questions, please contact your Travel Advisor or Viking at 1-833-900-0951, Monday through Friday, 4:00 AM to 9:00 PM, and Saturday to Sunday, 5:00 AM to 7:00 PM, PT.