Windstar Cruises announced this past week that they have canceled all remaining cruises this year. The cruise line that they believe that the most prudent way forward to keep their crew and guests safe is to postpone sailings until 2021.
Guests on cancelled cruises will receive a Future Cruise Credit valued at 125% of all monies paid on the booking to Windstar Cruises. Guests who prefer a refund can request their FCC be converted to a refund equal to 100% of the monies paid to Windstar once they receive their FCC certificate.
Guests will have 24 months from the issuance date of their FCC to book and embark on any available Windstar cruise using their FCC.
During this temporary pause in operations, Windstar Cruises is reviewing and updating their health and safety practices including enhanced sanitation protocols, health screenings, adding more medical staff on board, flexible dining, and crew training.
Their new Beyond Ordinary Care program is a multi-layered strategy with key hospital-grade elements: HEPA filters and UV-C ultraviolet germicidal irradiation to filter and disinfect circulated air within their cruise ships, plus EvaClean with PurTab to sanitize all surfaces throughout their ships.
Other cruise lines that have canceled all remaining cruises in 2020 are Viking and Cunard.