Cruise NewsCarnival Begins Offering Tailored Stateroom Options

Carnival Begins Offering Tailored Stateroom Options

Carnival Cruise Line is rolling out a new program letting passengers choose from a range of options that include the number of times that their stateroom is serviced each day.

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The new program rolled out to Carnival Victory yesterday after a successful test run.  Passengers will receive the following card in their stateroom for them to fill out and give to their cabin steward.  Photo courtesy of Cruise Radio.

This new system will help passengers customize their cruise to best fit their needs. They can choose to have their stateroom serviced in the morning, in the evening for turndown, or both.  There is also an option for extra hangers, blankets, and pillows.  For guests that would like a bathrobe placed in their cabin, there is an option for that too.

This “Comfort Matters” program will begin to roll out to the rest of the fleet after a successful test run that began last year on several ships.  Cruise Fever would love to hear your opinions on this new program from Carnival Cruise Line.  Would you prefer to fill out a card like this so your cabin service can be customized to your preferences?

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Ben Souza
Ben Souza
Ben is a world traveler who has visited 40+ countries, taken over 70 cruises. He is one of USA TODAY's experts for their 10Best Readers' Choice Awards. His writings have appeared and been cited in various media outlets such as Yahoo News, MSN, NPR, CNN, Fox, and ABC News. Ben currently resides in Cincinnati, Ohio. Follow Ben on Instagram. Visit Ben Souza on Linkedin. You may email Ben at [email protected].
Cruise NewsCarnival Begins Offering Tailored Stateroom Options


  1. All of these services are what Carnival does that make their cruises so wonderful. Why would I choose fewer wonderful services?

  2. carnival does that twice a day anyway,if a good percentage choose just 1 turndown service may be it will reduce some of the hard work and take a load of some of the employees who work so hard for so little. I take carnival alot I dont care for if the afternnoon service is done,just the evening one for me

  3. It’s a nice idea, but I wonder…would they charge extra to those passengers wishing to have all the extra services and ammenities?
    In my experience (not with Carnival) I have always had both turndown services, and been able to request any of these other things anyway, from my cabin steward, so really it seems the Carnival line is just catching up.

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