Guests who were booked on one of the November cruises will receive an email from Virgin. They will have the following two options if this was their first sailing canceled.
200% in Future Voyage Credit of the amount they’ve paid to date toward their voyage fare, which they can apply to another sailing, rather than a refund. That’s double the value of their existing paid voyage fare. The FVC is valid for redemption up to a year after the original voyage start date for any sailing with open inventory through 2022.
Secondly, they can choose a full refund and a 25% Future Voyage Credit equal to 25% of their existing fare to be used on a future sailing.
For those who have been canceled more than once, their Future Voyage Credit will be restored to use toward a future sailing, and Virgin’s standard cancellation policies will apply. The FVC is valid for redemption up to a year after the impacted voyage start date and can be applied to any sailing with open inventory through 2022.