The updated policy enhances planning flexibility by allowing cancellations up to 48 hours prior to sailing for any reason. Guests will receive a full credit for their fare, usable on any future sailing of choice in 2020 or 2021.
The Cruise with Confidence cancellation policy has now been extended through September 1, 2020.
“Guests are reacting positively to our Cruise with Confidence policy,” says company chairman and CEO Richard Fain, “because it enables them to make informed decisions and to better manage complicated travel plans during this unprecedented time of uncertainty.”
The extension applies to both new and existing cruise bookings. In addition to easing concerns of booked guests, Fain says the policy enhances consumer confidence to schedule new bookings, knowing last-minute travel adjustments will incur no penalty.
The policy applies to all cruises with sailing dates on or before September 1, 2020, and applies to the company’s global brands Royal Caribbean International, Celebrity Cruises, and Azamara.
Royal Caribbean Cruises Ltd. is a global cruise vacation company that controls and operates four global brands: Royal Caribbean International, Celebrity Cruises, Azamara and Silversea Cruises. Together these brands operate a combined total of 61 curise ships with an additional 17 on order as of December 31, 2019.