For those who currently booked on upcoming cruises, Holland America Line is temporarily changing its cancellation policy and allowing guests to cancel their cruise or Alaska Land+Sea Journey departing through May 31, 2020.
Any cancellation will receive a Future Cruise Credit (FCC) for the amount of the paid fare which can be used for another cruise in 2020 or 2021. The FCC must be booked by December 31, 2020, and the cancellation must be made with a minimum of 72 hours in advance of departure date but no later than March 31, 2020. However, guests booked between now and March 9, 2020 may also cancel under this new policy despite being within 72 hours.
For those who choose to keep their cruise plans on departures through May 31, 2020, an Onboard Spending Credit of $200 per stateroom/$100 per person for voyages longer than 7 days and US$100 per stateroom/US$50 per person for voyages less than 6 days will be automatically applied to their shipboard account as a thank you.
New Book with Confidence Program Allows for Cancellation
To help cruisers feel more secure when making a future booking, Holland America Line also is offering a new Book with Confidence program that allows for cruise and Land+Sea Journey cancellation.
Under Book with Confidence, guests who make a new booking by April 30, 2020, for itineraries that depart on or before October 15, 2020, can cancel for any reason and receive a FCC in the amount of any cancellation fees applied. The cancellation must be made up to 30 days before departure.
Pack These Values Brings Extra Savings and Perks
With Pack These Values, eligible 2020 bookings receive pre-paid gratuities, free or reduced fares for kids (or adults) in the same stateroom sailing as third or fourth guests, and deposits from just $99. Suite bookings also receive up to $300 in onboard spending money. As an added bonus, guests who book an ocean-view stateroom or higher by March 22 will receive a Holland America Line Gift Card valued at up to $200 per stateroom. Pack These Values bookings must be made by Wednesday, April 30, 2020.
Pack These Values is good on a variety of itineraries including Alaska, Asia, Australia & New Zealand, Canada & New England, the Caribbean, Hawaii, the Mediterranean, Mexico, Northern Europe, the Pacific Coast, the Panama Canal and South America & Antarctica.