Princess Cruises said that due to restrictions and limitations with border and port access determined by government and health authorities, they have no choice but to cancel the world cruises on Island Princess and Pacific Princess. The uncertainty of flight options also factored in the cruise line’s decision.
The cruises that are canceled are:
- Island Princess 2021 World Cruise sailing from North America, including associated segments and remaining voyages sailing immediately prior
- Pacific Princess 2021 Circle South America sailing from Australia, including associated positioning cruises
“We share in the disappointment of this cancellation for guests of our world cruises because it’s a pinnacle cruise vacation experience, booked by some of our most loyal guests,” said Jan Swartz, Princess Cruises president.
Guests currently booked on these cancelled voyages will receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25% of the cruise fare paid. To receive the above FCCs, no action is required by the guest or their travel advisor.
Alternatively, guests can forfeit the bonus FCC offer and request a refund for all money paid on their booking by using this online form. Guests have until September 30, 2020 to elect a refund, or they will automatically receive the default offer listed above.
Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full, in recognition of the critical role they play in the cruise line’s business and success.