Cruise NewsCarnival Cruise LineCarnival Cruise Line Offering Credit For Canceled Cuba Port Visits

Carnival Cruise Line Offering Credit For Canceled Cuba Port Visits

Carnival Cruise Line has joined other cruise lines in issuing a statement on cruises to Cuba.

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Carnival Cruise Line is canceling port stops in Cuba and replacing the port with another stop in the Caribbean.  Carnival is offering guests who are booked on cruises to Cuba several options including the ability to change or cancel their cruise.

The statement issued by Carnival Cruise Line is as follows:

“The U.S. government has imposed a series of new sanctions on Cuba prohibiting travel via cruise ship and rescinding certain categories of authorized travel, which previously allowed U.S. citizens to visit Cuba under the People-to-People program. Effective immediately, cruise ship travel is no longer allowed and we are required to cancel our visit to Havana. We have replaced our call to Havana with a replacement port to provide our guests with the best experience ashore.

Guests currently aboard Carnival Sensation’s June 3rd sailing will be calling on Cozumel this Thursday instead of Havana. We recognize Havana is a unique destination and may have been the reason for the selection of this itinerary. Along with our apologies, guests will receive a $100 onboard credit posted to their Sail & Sign Account.

We are in the process of notifying our other guests of their new itineraries and their options, in the order of sailing date proximity. Mailings for sailings through the end of July 2019 are now in progress and include the following options:

  • Remain on the sailing and receive a US$100.00, per person, onboard credit (no need to call us if you are continuing with your plans to sail with us)
  • Move to another itinerary and receive a US$50.00, per person, onboard credit
  • Cancel and receive a full refund

We are working as quickly as possible to secure alternative itineraries for the remainder of our Cuba voyages and expect to have information for sailings further out in the next 2-3 days. In the meantime, please check back on our website for further updates.

We sincerely apologize to our guests for this unexpected change and thank them for their understanding. We look forward to welcoming them on board a Carnival cruise in the near future.”

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Ben Souza
Ben Souza
Ben is a world traveler who has visited 40+ countries, taken over 70 cruises. He is one of USA TODAY's experts for their 10Best Readers' Choice Awards. His writings have appeared and been cited in various media outlets such as Yahoo News, MSN, NPR, CNN, Fox, and ABC News. Ben currently resides in Cincinnati, Ohio. Follow Ben on Instagram. Visit Ben Souza on Linkedin. You may email Ben at [email protected].
Cruise NewsCarnival Cruise LineCarnival Cruise Line Offering Credit For Canceled Cuba Port Visits


  1. We had a Carnival cruise in June 2020 to Havana. We have 3 other cruises booked with Carnival one coming up in October. We asked to cancel the Cuba trip and credit our $800 deposit to this new cruise in October. Carnival said they would charge us a $50 per person $250.00 fee to cancel and no refund. So we not only did not get any cruise credit, we lost $250 of our deposit. The cruise we purchased for October was over $4500. The cruise we had planned for next June was close to $4000. So we just lost $250 because of this Cuba thing and we are not very pleased with Carnival at the moment.

  2. That is so cheap of you @Carnival. Royal Caribean is offering 50% back and you offer a lousy $100 credit, not even a free beverage package. What can I do with a $100 credit when everything you pay for costs a lot more, its not even the cost of one excursion. Most likely I will never even use it.

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