Carnival Corporation has been named one of the most innovated travel companies in 2017 by Fast Company. Carnival is the world’s largest leisure travel company in the world and operates 10 different cruise lines.
Carnival Corp. was not only ranked the 9th most innovative travel company in 2017, but also the ranked #5 in design by Fast Company. Fast Company specifically recognized Carnival Corporation for its work in high-tech wearables for developing the world’s first interactive guest experience platform capable of transforming vacation travel into a highly personalized and elevated level of customized service for millions of guests.
The Ocean Medallion was unveiled during the keynote address Carnival Corporation CEO Arnold Donald delivered at CES 2017 in January. The first-of-its-kind wearable device enables a personal concierge by bridging the physical and digital worlds to deliver a new level of personalized service not previously considered possible — including sophisticated wayfinding, food and beverage on demand, an array of interactive gaming, personalized entertainment experiences and more.
Powered by proprietary technology developed by Carnival Corporation that features an Internet of Things (IoT) network of intelligent sensors and experiential computing devices, the Ocean Medallion revolutionizes guest service not only for the cruise industry, but the broader vacation industry. The corporation’s Princess Cruises’ Regal Princess will be the first Medallion Class ship to feature the innovation and will make its debut this November. The Royal Princess, Caribbean Princess and Island Princess will feature Medallion Class Ocean Vacations in 2018, as Princess Cruises begins transitioning all vessels within its fleet to Medallion Class ships.
John Padgett, chief experience and innovation for Carnival Corporation, gave the following statement: “It is an honor to be recognized by Fast Company as one of the World’s Most Innovative Companies. Our mission is to create extraordinary experiences for our nearly 12 million guests a year at an exceptional value.
For us innovation is defined by guestcentricity, which is driven by diverse thinking and taking measured risks fundamental to our approach to inventing better ways to exceed our guests’ expectations. Our focus on innovation is not about doing things differently, but doing whatever it takes to deliver the very best vacation experience possible for our guests. It means a great deal to us to have our passion for innovation recognized with such a prestigious honor.”
Carnival Corporation operates a fleet of 102 cruise ships across 10 cruise brands and visits over 700 ports of call around the world each year. Carnival has 17 new cruise ships scheduled to be delivered by 2022 and operates Carnival Cruise Line, Princess Cruises, Holland America Line, Cunard Line, Costa Cruises, Fathom Travel, P&O Cruises, P&O Cruises Australia, AIDA Cruises, and Seabourn.
